San Francisco Airport continues work on Quiet Airport programme
As travellers begin to return to San Francisco International Airport (SFO), changes in the airport experience – resulting from the COVID-19 pandemic – will be immediately visible, such as mandatory facial covering, physical distancing markers, clear protective barriers and hand sanitiser stations. But another change, in the works since before the pandemic, might be less obvious: The airport’s terminals are going quiet. Under a programme known as ‘Quiet Airport’, San Francisco Airport staff have been actively working to make air travel less stressful by reducing the amount of background noise that travellers are exposed to inside the terminals. Director of San Francisco International Airport, Ivar C. Satero, said: “We’ve invested a great deal in making the airport experience at SFO more relaxing and enjoyable. Every step of our passengers’ journey, from kerbside to airplane, needs to support that effort. With our Quiet Airport programme, we’re creating something unique and unexpected